Liberty Cedar Spruce Success Story

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Liberty Cedar CUSTOMER SUCCESS STORY Spruce Software and BuilderWire Helps Company Grow Business OVERVIEW Liberty Cedar www.libertycedar.com West Kingston, Rhode Island BUSINESS CHALLENGES: • Upgrade to modern technology • Update accounting program • Add e-commerce BENEFITS OF SWITCHING: • Top-notch support • Faster business decisions • Business on the go with mobile apps • Growing online sales business • Company is more productive and profitable • When Melody Drnach joined West Kingston, Rhode Island-based Liberty Cedar to focus on operations in October 2013, she came in with a clear mandate to upgrade the company's technology infrastructure and identify and implement new ways to sell lumber in an increasingly online world. Since the company first opened for business in 1990, Liberty Cedar has become a key resource for fine quality specialty wood products, both for residential and commercial building projects, in a market that not only covers most of New England and Long Island but also includes a second location in Charleston, South Carolina. It was a strong and growing business, but Melody and the rest of the Liberty Cedar team were keenly aware that what got them to where they are today will not necessarily take them to where they want to be tomorrow. "In today's world, a strong technology backbone is essential to a company like ours," she says. "It's not only critical to making our own people as productive as possible but it's also an increasingly important part of how we communicate with customers and increase our responsiveness." We wanted a lumber-specific software About a year after Melody joined Liberty Cedar, the company took a major step forward to strengthen its technology base when it implemented Spruce from ECi Software Solutions to run the business. Before switching to Spruce, the company had been using a generic business accounting program for about 10 years and, for co-owner David Goss, it was time for a change. "David decided he wanted an industry-specific, lumber-based software program and when we started looking at what was out there, it became clear very quickly that Spruce was the logical choice," Melody explains. ©2020 ECi, and the ECi Red Box logo are trademarks or registered trademarks of ECi Software Solutions, Inc. All rights reserved. 800.777.8231 | www.ecisolutions.com | How business gets done.

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