FLIPBOOK - LBMH - Spruce

Morris Build all Center Spruce Success Story

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Morris Build-All Centre CUSTOMER SUCCESS STORY Spruce Brings Ease of Use and Big Time Savings OVERVIEW Morris Build-All Centre Morris, Manitoba www.morrisbuildall.com BUSINESS CHALLENGES: • Antiquated system • Old technology • Software was not user-friendly • Technical support non-existent BENEFITS OF SWITCHING: • Easy set up, use and training • Increased efficiency and cost savings • Better customer service After 10 long and increasingly aggravating years, Fred Peters had just about had enough. He was sick and tired of having to run his business in spite of his software, instead of being able to view it as a key resource to help keep the business strong and profitable. It was time—it was long past time—to do something about it. Peters' company, Morris Build-All Centre in Morris, Manitoba, had a lot going for it: a prosperous, growing market based primarily on farming and manufacturing, a solid reputation for service and reliability pretty much from the day it opened in April of 1983, and a stable, diversified business model that included construction and general contracting services in addition to lumber and hardware sales. But Peters, an LBM veteran who had bought the store in 1999, knew there was no way he could tap the full potential his business offered if he was continually fighting the technology that was supposed to help him run it. "Our old system was a constant source of frustration," he recalls. "The equipment we were sold was antiquated when we got it, the software itself was not remotely user-friendly and technical support was practically non-existent. And, of course, we were nickel-and-dimed for everything." Peters had more than enough motivation to make a change but it wasn't one he would make lightly. Over a six-month period, Peters looked at eight different systems to make sure he brought in the right one for his business. His final choice: SpruceWare.NET from ECi Software Solutions. Spruceware.Net is easy to set up, train on and use "None of the other systems I looked at had the features and functionality that Spruce offered," explains Peters. "Spruce was designed specifically for LBM dealers by people who really know our industry and what we need," he says. "I don't think I've ever talked to anyone at Spruce who had less than 15 years' industry experience and that really set them apart from the other software providers we looked at!" ©2019 ECi, and the ECi Red Box logo are trademarks or registered trademarks of ECi Software Solutions, Inc. All rights reserved. 866.374.3221 | www.ecisolutions.com | How business gets done.

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