McCoy MIllwork Spruce Customer Success Story

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McCoy Millwork CUSTOMER SUCCESS STORY Spruce ® ERP Streamlines Operations to Position Company for Strong Growth OVERVIEW McCoy Millwork www.mccoymillwork.com Portland, Oregon BUSINESS CHALLENGES: • With a lean staff, the business needed a software that could ensure a smooth transition, including reliable data conversion. • McCoy MIllwork was using Dimensions, a DOS-based program that consumed too much of personnel's time and resources. BENEFITS OF SWITCHING: • Spruce provided an implementation specialist, checklists for employees, specialized training, and help to make the software and data conversion quick and seamless. • The new software streamlined operations and provided real-time business intelligence that enabled the company to become more competitive and positioned for growth. The way Kendra Hermann tells it, there were only three things that McCoy Millwork got when they switched to Spruce lumber and building materials ERP software from ECi Software Solutions to run their business: more time, more money, and a lot more information! When Hermann joined the Portland, Oregon, company in April 2015 as its accounting manager, McCoy Millwork was a long-time user of Dimensions, a DOS-based program that dated all the way back to 1991. Business maturation demands lumber and building material-specific software The program may have met the company's needs once upon a time, but those days were long gone. Hermann and the rest of the McCoy Millwork management team recognized change was sorely needed and they embarked on a search for software that would bring the business into the 21st century. That search narrowed down very quickly to just two options, Spruce and Epicor, and both companies came in and made presentations. "Epicor was impressive but it did far more than we needed it to do," Hermann recalls. "We weren't going to be able to utilize everything that it did and all those extra features came with a hefty price tag." Dollars and cents should never be the sole factor behind any business decision, but Hermann and her team could hardly ignore the basic math. "Spruce could do everything Epicor did, but at a level far better suited to a medium-sized business like ours," she explains. "Spruce gave us everything we needed at about a third of what we would have had to pay for Epicor!" Training, confidence and a seamless conversion are critical for a lean-staffed operation Just one month after Hermann came onboard, she found herself in charge of managing one of the most important tasks McCoy Millwork had faced in a long time: moving from the software it had used for more 866.374.3221 | www.ecisolutions.com/spruce | How business gets done. ©2019 ECi, and the ECi Red Box logo are trademarks or registered trademarks of ECi Software Solutions, Inc. All rights reserved.

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