Protecting Business from Ransomware - Building Suppliers

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3 Cloud-based software offers affordable protection. In the cloud, software is hosted by the cloud provider, and because of economies of scale, that software comes at a lower cost. This means your software provider spreads the cost of better firewalls, antivirus software, patches, and spam filters across their entire customer base, making it more cost effective for you to have better protection. Their servers and other infrastructure are better protected, and that protection extends to all of their customers. Not only is ERP software affordable when delivered via the cloud, but the cost of running the software is greatly reduced. Many businesses see the greatest savings from no longer investing in expensive servers and network equipment. Plus, IT resources can be reduced or redeployed to improve other areas of the business. In effect, most of the investments businesses once made in IT personnel and equipment are being replaced by a modest investment in cloud-based software. This powerful time and money-saving model allows businesses to leave much of the work and the worry to their cloud providers, while they focus on their core business and the bottom line. What should you do if your business is attacked and is not protected in the cloud? The U.S. government has worked with leading industry experts in data security to develop the following plan of action if your business has been infected with ransomware: • Remove any computers that may have been infected from the network. • Isolate or power-off devices that may be at risk. • Secure backup data and systems by taking them offline. • Contact law enforcement immediately! Call the FBI or U.S. Secret Service to report an event and request assistance. (See the website listed in the citation at the end of this document for the contact information of these agencies.) • If possible, collect portions of the data that might still be accessible. • If possible, change all online account passwords and network passwords. • Delete registry values and files to stop the program from loading. If your business is operating on a cloud-based ERP software system, your data security risks are greatly reduced. Cloud-based systems deliver stronger protections against all threats—from malware and phishing to password and denial-of-service attacks—than if a small business was to attempt to implement these on their own. In the event of any attack, your provider will work with you to maximize your opportunity for a complete data recovery. Fortunately, most businesses are now running software in the cloud, or making this a near-term plan. Each business that makes the transition to the cloud operates in a community that stands strong and united against cybercrime. 1 https://www.trendmicro.com/vinfo/us/security/news/cybercrime-and-digital-threats/coronavirus-used-in-spam- malware-file-names-and-malicious-domains 2 https://www.justice.gov/criminal-ccips/file/872771/download 3 "How to Protect Your Networks from Ransomware," United States Computer Emergency Readiness Team (US-CERT), Department of Homeland Security, revised April, 2019: https://www.us-cert.gov/ncas/tips/ST19-001 ©2020 ECI and the ECI logo are trademarks or registered trademarks of ECI Software Solutions, Inc. All rights reserved. 877.521.1100 | www.ecisolutions.com | buildingsupplyERP@ecisolutions.com | How business gets done. Contact us today to learn more.

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