RockSolid MAX DeMaris Hardware Testimonial

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DeMaris Hardware CUSTOMER SUCCESS STORY RockSolid MAX Provides a Platform for Inventory Control and Measured Growth OVERVIEW DeMaris Hardware St. Ansgar, Iowa BUSINESS CHALLENGES: • Needed an inventory management solution for small business, designed specifically for hardware stores • Since they were new to the industry, they needed software that would be easy to train and implement, with a minimal learning curve BENEFITS OF SWITCHING: • RockSolid Max gives the company control over inventory management methods, procedures, stock levels, and cash flow, raising revenue by 30 percent in just two years • The solution will scale to enable them to grow from a single operation to multiple operations. • When Tyler DeMaris and his wife, Katie, bought a hardware store in Tyler's hometown of St. Ansgar, Iowa, it was the fulfillment of a dream. After working for nine years in the corporate world—in middle management at John Deere—both Tyler and Katie decided that they wanted to go into business together. Plus, there was the added appeal of being able to raise their three small children in the town where Tyler himself grew up. The process of moving from corporate middle management to the daunting world of the entrepreneur was far from easy though. "When I think back to the way we got into the hardware business, it seems like it shouldn't even be feasible," Tyler recalls with a wry smile. "We made the decision to buy the store in October 2016, our last day at John Deere came at the end of November, and we closed on the deal December 23!" By early January, the DeMaris family had moved into a basement apartment in their new home and Tyler and Katie were hard at work on an extensive store renovation that called for plenty of fresh paint, new lighting and tiles, tearing down walls, adding new signage, and more. An efficient ERP solution was needed to launch a dream into a sustainable business In between all that, they signed up with the True Value organization and began putting in place an ambitious business plan to take their dream and transform it into a profitable, sustainable reality. Success for the budding entrepreneurs was far from guaranteed. They were taking over a store that had been sorely neglected by its previous owner. While Tyler had some construction and retail background from his high school and college days and Katie had some customer service experience from a stint in the food industry, they both had a lengthy learning curve to work through for much of the hardware business. ©2019 ECi, and the ECi Red Box logo are trademarks or registered trademarks of ECi Software Solutions, Inc. All rights reserved. 866.374.3221 | www.ecisolutions.com | How business gets done.

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