FLIPBOOK - LBMH - Spruce

Dick N Sons Lumber Spruce Customer Success Story

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Dick-N-Sons Lumber CUSTOMER SUCCESS STORY Spruce takes productivity and efficiency to whole new levels OVERVIEW Dick-N-Sons Lumber Blue Grass, Iowa www.dicknsonslumber.com BUSINESS CHALLENGES: • Their business had grown, and Epicor Eagle lacked functionality to support their lumber operation. • Each day they spent hours manually entering sales data into a separate ac- counting program. BENEFITS OF SWITCHING: • Spruce eliminated redun- dant data entry with an integrated solution for everything from estimates to accounting. • Because Spruce is cloud- based, managers can access it from anywhere. If you have any doubts about the importance of a strong technology platform for LBM dealers, just spend a few minutes with Lola VanDeWalle, Vice President of Dick-N-Sons Lumber in Blue Grass, Iowa An industry veteran with over 20 years of experience, VanDeWalle views technology as a vital strategic resource for her company. "Our customers want instant access to information and the vendors and business partners we work with only want to do business electronically," she says. "Technology is critical today and it's only going to get even more important as we go forward." That's why, just over two years ago, Dick-N-Sons made the switch from Epicor's Eagle program to Spruce LBM software from ECi Software Solutions, the leader in software development for growth-oriented small and mid-size enterprises. Transitioning from legacy software to an end-to-end solution empowered the business "We were long-time Epicor Eagle users but while it might have gotten the job done once upon a time, it became increasingly limiting for us as we grew," VanDeWalle explains. "Epicor Eagle could not really handle our growing lumber business and there was no accounting functionality—we had to manually enter sales data from Epicor into a separate accounting program every day and it took hours!" When VanDeWalle and her team went looking for replacement software, it didn't take long to find it. "What we saw in Spruce was a complete package that offered everything we needed to handle both our retail hardware business and our lumber operation from start to finish," she explains. "Just about any basic POS system can handle a sale at the register, but our business is so much more than that," VanDeWalle contends. "With Spruce, we have a single point of contact that can go from estimates to orders, from orders to invoices and dispatch and then on to accounting, all the way through to tax reports at the end of the year." ©2020 ECi, and the ECi Red Box logo are trademarks or registered trademarks of ECi Software Solutions, Inc. All rights reserved. 800.777.8231 | www.ecisolutions.com | How business gets done.

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