Curtis Lumber Spruce Written Case Study

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Curtis Lumber CUSTOMER SUCCESS STORY Spruce business management system unifies multiple, diverse locations in one software solution OVERVIEW Curtis Lumber curtislumber.com BUSINESS CHALLENGES: • Curtis Lumber has many unique locations with different inventory and service needs • Multiple locations can present communication difficulties BENEFITS OF SWITCHING: • Spruce unites all locations through a single business management system • Data is entered once and instantly available to other departments, improving communication and reducing errors • Inventory and accounting are integrated which saves time and decreases paper usage Founded in 1890, Curtis Lumber Company is a family-owned business that attributes its success to a combination of hard work, commitment to service, and investment in growth. With 22 locations serving Central, Eastern, and Northern New York, and Vermont, Curtis has 640 employees supporting both consumers and professional builders and a fleet of 100 trucks that can "deliver anything, anywhere." Growing both organically and through acquisition, Curtis has expanded their product portfolio over the years to adapt to customer demand across a variety of vertical markets outside of the traditional LBM space. With an all-inclusive kitchen and bath showroom complete with design services, Curtis can supply everything from the plugs to the cabinets. "Our stores are not cookie cutter, they all have different needs," says Liz Irish, Vice President of Information Services for Curtis. "We really can offer an array of services and support for all our locations and our customers." To support the needs of each location and provide insight into the entire company, Curtis leverages Spruce ® business management software. As an easy-to-use, cloud-based ERP, Spruce provides the flexibility and integration that Curtis needs to improve communication across the organization. With so many locations, managing inventory is pivotal to the company's success "One of the strong features that we've been able to take advantage of is Spruce's is inventory management process. We need to know where our product is so that we can make sure we're satisfying our customers' needs, making sure we have the product in the right locations at the right time," says Liz. ©2020 ECI and the ECI logo are trademarks or registered trademarks of ECI Software Solutions, Inc. All rights reserved. 800.777.8231 | www.ecisolutions.com/spruce | How business gets done.

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